Recently, some users have reported that while they were previously able to translate Teams meetings smoothly on Windows, they have recently run into issues.
After troubleshooting, we discovered that the latest version of the Teams desktop client on Windows utilizes a specific audio routing mechanism, which prevents the software from recording and recognizing the audio.
You can follow these steps to resolve this issue:
Solution 1: Verify Recording Settings in TransGull
Check if you have enabled "Record Audio from Selected App" after selecting "Activities on This Compter," and make sure you have accurately selected the "Microsoft Teams" meeting room window from the list.
If the specific software is not correctly selected, the audio stream while using headphones may be blocked by the system.
Solution 2: Switch to "Record Audio from All Apps on This Computer"(Translation Playback Not Required)
On certain Windows computers, the latest versions of the Microsoft Teams desktop client may restrict third-party software from internally recording its audio components.
How to do it: Switch the recording mode in TransGull to "Record Audio from All Apps on This Computer" This ensures that Teams' audio can be captured.
⚠️ Note: Translation playback will be disabled to prevent audio feedback.
Solution 3: Switch to the Web Version of Teams (Translation Playback Needed)
If you must use the "Translation Playback" feature and the desktop client fails to recognize audio through headphones, it is highly recommended to use the Microsoft Teams web version instead.
The Teams Windows desktop client is essentially a web wrapper, so there is absolutely no difference in features or performance between the two.
How to do it:
Open the official Teams website in your PC browser, log in, and join the meeting. (⚠️ Note: Do not refresh the webpage during the meeting).
Open TransGull and still select "Record Audio from Selected App"
In the list, directly select the browser that is currently running the Teams webpage.