Due to differing privacy policies and system restrictions across various Apps, TransGull's support across different systems is as follows:
Device System | Scene / Live App | Supported? | Recommended Translation Method |
IOS | TikTok, IG, YouTube, Weverse, etc. | ✅Supported | Use TransGull App ➡️ Interpret ➡️ Live Stream One-Way Interpretation |
IOS | Apps that do not support system internal recording | ❌Not Supported | Switch to a mobile browser and open the platform's web version to translate. |
Android | TikTok, IG, YouTube, etc. | ✅Supported | Use TransGull App ➡️ Interpret ➡️ Live Stream One-Way Interpretation |
Android | Weverse App (New version) / Apps that do not support internal recording | ❌Not Supported | Switch to a mobile browser (Chrome are not recommended) and open the platform's web version. |
💡 How to switch to the web version for live translation:
1. Copy the Live Link: Click "Share" in the App that cannot be translated and copy the URL of the live room.
2. Choose a Browser: Open a browser on your phone (Chrome are not recommended), paste the link, and enter the page.
3. Activate TransGull:
Open the TransGull App, select "Interpret" -> "Live Stream One-Way Interpretation".
Select your translation languages, then tap the "Start Recording" button below.
Switch back to the browser; TransGull will automatically recognize the live audio, and the floating subtitle window will display the translation in real-time.
⚠️ Special Note
If the web version still has no sound, please check if the browser has been muted by the system or if the "Mute Playback" switch is turned on.
📩 Still can't solve it?
Please send an email directly to [email protected] and include the following information so we can quickly locate the issue:
A detailed description of the problem
Your operation steps
Relevant screenshots or screen recordings
Device type, system version, and App name
Once we receive your email, we will prioritize troubleshooting and solving the issue for you!